[Home]
[Databases]
[WorldLII]
[Search]
[Feedback]
New Zealand Law Commission |
[Database Search] [Name Search] [Previous] [Next] [Download] [Help]
Family Court Specialist Services Co-ordinator
Key responsibilities
Key areas Key tasks
Co-ordinate Specialist Inform Specialist Service Providers of Service Providers appointment to a case.
Communicate with Specialist Service
Providers to identify next steps/clarify needs
for the case, taking into account cultural
and gender needs and making appropriate
recommendations.
Encourage Specialist Service Providers to
work within specified times of case event
dates.
Monitor service providers for addressing the
brief and adherence to ethical standards, in
conjunction with the Case Officer.
Monitor, in conjunction with the Case
Officer, Domestic Violence referrals for
addressing the brief and adherence to ethical
standards.
Forward written or verbal complaints against
Family Court professionals to the Family
Caseflow Manager or in accordance with
Department for Courts protocols.
Co-ordinate ongoing support for Service
Providers (eg. training, meetings on new
information/queries/updates).
Contribute to the development of a Family
Court Service Providers selection and
approval panel.
Provide initial induction training to selected
specialist service providers for the Family
Court.
Act as the first point of call for Specialist
Service Providers.
Key areas Key tasks
Act as the first point of contact for general
and professional issues in Domestic Violence
Programmes.
Manage Cases Work with Family Case Officer in particular
and the Family Court team in general to
share relevant information to improve
Family Court Database.
Ensure availability to talk to customers in
crisis or customers requiring additional
information in regard to professional service
aspects of their case, as required.
Forward case files to Judiciary, when
appropriate.
Liaise closely with Case Officers to assist
with the effective and timely management of
cases.
Contribute to the operation of Case Officer
Assessment Conferences.
Receive the Specialist Service Provider
report and forward to the appropriate Case
Officer/Judicial Officer.
Explore options with Case Officers regarding
client needs for clients who are unsure of
next step for their case.
Explore options with the Case Officers
regarding clients needs to ensure the best
interests of the child are promoted in
specific cases.
Record the financial commitment to
Specialist Service Providers on the Family
Court Database as required.
Manage Relationships Liaise with Family Case Officer to share
relevant information to improve case
management.
Participate in Family Court meetings
attended by the Judge, legal practitioners
and Case Officers.
Ensure availability to the Judiciary and Case
Officer to discuss case details.
Respond to daily enquiries on relationship
and family issues from clients and members
of the public on Family Court professional
services.
Key areas Key tasks
Develop and maintain professional
relationships with legal practitioners, the
Judiciary, Specialist Service Providers and
Community Groups.
Attend and participate in Family Courts’
Association meetings.
Attend and participate in relevant meetings/
conferences to maintain relevant
professional knowledge.
Assess Clients/Cases Receive case referral from Case Officer or
Customer Services Officer.
Determine if Section 9 counselling is
appropriate.
Interview clients, self-referred or from
lawyers or from agencies (such as Citizen’s
Advice Bureau), to assess nature of problem,
take action and refer to counsellor where
appropriate.
Assess the needs of clients and provide them
with options for further action to resolve
issues, empowering clients to determine
their own decisions.
Assess most appropriate referral for client’s
cultural and gender needs.
Consider ethics in regard to Family Court
information and providing the appropriate
information to parties and Court staff.
Assess and make recommendations regarding
release of specialist reports to the
appropriate parties.
Select Appropriate Determine appropriate client referrals to
Actions Counsellors, Psychologists, and Domestic
Violence Programmes.
Recommend appropriate Specialist Report
Writers and Counsel to Assist the Court/
Counsel for the Child.
Select Counsel and/or Specialist Service
Providers for client from an existing list on
the Family Court Database.
Select the appropriate Counsellor on a case-
by-case basis, ensuring the service provider
match is appropriate to the client and case
needs.
Key areas Key tasks
Recommend and assign programmes in
Domestic Violence cases.
Receive applications from Domestic
Violence programmes providers to vary the
programme.
Make recommendations, in consultation
with the Case Officer, on any variances in
Domestic Violence Programmes, prior to
forwarding to a Judge.
Provide Family Court Foster liaison between the Family Court and
Education the community it serves through interaction
and community education.
Build skills in Family Court staff on how to
provide information regarding Family Court
Services to customers.
Develop and facilitate training modules on
the Family Court for presentation to the
Community and to other Statutory Agencies
eg. Citizen’s Advice Bureau, Children and
Young Persons Service, Refuge Family
Violence Projects on the business of the
Family Court.
Inform Specialist Service Providers and
Community Agencies of new Legislation
such as Children and Young Persons Service
Act, Domestic Violence Act, Protection of
Personal and Property Rights Act.
Inform specialist services and other
government agencies of Court procedure/
legislative change and administrative
requirements, if necessary.
Provide guidance to Courts staff in
managing people in crisis.
Train and provide support for staff dealing
with Domestic Violence cases and be
accessible for discussions about work-related
stresses.
Administer Documents Produce recommendation sheets and other
and Files documentation for each case file being sent
to the Judiciary as appropriate.
Ensure Applications are referred to Service
Providers and Notices sent to Parties.
Locate files and documents in response to
correspondence queries.
Key areas Key tasks
Read through reports and distribute copies
to appropriate lawyers and parties/alert
relevant Case Officer that copies have been
distributed and discuss with Judge anything
of importance (eg. safety issues), in
conjunction with the Case Officer.
Prepare referral for Applicants and
Respondents to groups such as Stopping
Violence and Support Groups
Collect statistical information for Family
Caseflow Manager, Judges, Area Office,
National Office.
Respond to correspondence from parties,
Specialist Service Providers and the
community, and determine necessary
actions, in conjunction with the Case
Officer.
Maintain Knowledge Attend appropriate training courses, in
Capital consultation with the Family Court
Caseflow Manager, to gain appropriate skills
and knowledge.
Read relevant professional material.
Attend Supervision to ensure safe practice.
Train and supervise Support Service staff if
performing relevant work.
NZLII:
Copyright Policy
|
Disclaimers
|
Privacy Policy
|
Feedback
URL: http://www.nzlii.org/nz/other/nzlc/report/R82/R82-Appendix-2.html